1. Help Center
  2. Navigation Menus

Certificate Hero Navigation Menus

How to utilize the left-hand navigation menus - including Certificates Menu, Managers Menu, and Admin Menu - in order to help manage your Certificate Hero site, and efficiently create certificates of insurance with flexibility.


For a detailed overview of each of the menu options, click the links below, or click HERE.


 

Left-hand Navigation Menus

Certificate Hero's left-hand navigation menus options help an agency manage both their Certificate Hero site, and the various components of creating a certificate in an efficient and streamlined fashion. 

Within the left-hand navigation menus, depending on the user's permissions, they can have access to processing certificates, bulk revisions and renewals within the Certificate menu, putting together the building blocks of a certificate within the Managers menu, and managing the users and permissions groups associated with the site.

Navigation Menus Include: 


Certificates Menu

The Certificates menu houses all certificate processing steps. Within the menu you can process and issue mid-term certificates, bulk revisions, and renewals, as well as export your certificates and import new ones. 

Certificates Menu Includes:



 

Managers Menu

The "Managers" menus allow you to manage the various components that are the building blocks of a certificate. You can select, create, and edit these menus from the Certificate Editor or from within the COI Template Editor. 

Manager Menus Include:


Admin Menu

Depending on the user's permissions, you may also have access to the Admin menu. Within this menu, you can manage the user permission groups within Certificate Hero, as well as the users associated with each group. And if applicable, you can also review your agency's analytics.

Admin Menu Includes: 

  • Users
  • Groups
  • Analytics - Reach out to your customer success manager for a guide that covers Analytics HERE.